Workforce Solutions East Texas Precautions and Service Changes in Response to COVID-19
Workforce Solutions East Texas • March 18, 2020
As emergency declarations have been made at the National, State, and with multiple counties in our area due to the Coronavirus (COVID-19), the Workforce Solutions East Texas
(WSET) team has mobilized to ensure the health and safety of customers and staff, while ensuring that our business services, early childhood development programs and workforce services, will continue throughout our East Texas region.
Dr. Robert Haberle, Chairman of the Workforce Solutions East Texas Board, said, “Our hearts are with our communities. Our critical businesses depend upon a skilled and healthy workforce to bring their products to market and an equally healthy customer base to buy those products. WSET will continue to serve our employers by helping workers and those wanting to work in every way possible. We will safeguard the Centers, limit exposure for participants and staff, and still find ways to keep our friends and neighbors in jobs that allow them to bring home a paycheck. We’re here to serve, in the most effective ways possible.”
The WSET team is committed to meeting the needs of job seekers and employers in our fourteen-county region, and we want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. To combat the spread of COVID-19, effective at 8:00 AM, Thursday, March 19th, our workforce centers will close to the public. Although we are not allowing visitors, we will continue to serve WSET customers. At this time, we anticipate the centers will remain closed through May 1st. We invite all job seekers, to continue job search with www.WorkInTexas.com, and to contact our career advisers at 1-844-ETWORKS (844-389-6757) for individual assistance. Staff will be making online service applications, required program orientations, and virtual events available on our website, in the near future.
If you are a worker whose employment has been disrupted by economic changes caused by COVID-19 concerns, we can assist you in finding new work or training for a higher-skilled role in related industries. WSET provides an array of services and programs that are designed with career development at every stage of your workforce journey, including up-skilling opportunities with local training providers. We can also provide information on unemployment benefits from the Texas Workforce Commission. Please contact TWC’s Unemployment Benefits hotline at 800-939-6631 if your employment has been impacted by COVID-19.
For our business community, WSET can assist with customized proactive outplacement services or layoff aversion strategies at no cost. Rapid Response services provide early business-focused intervention assistance designed to transition affected workers to their next employment. Our services are tailored to each company, based on the needs of the affected employees. Please call our Business Services team at 1-844-ETWORKS (844-389-6757), or email employerservices@easttexasworkforce.org, for more information on Rapid Response services for employers.
For families taking part in our child care and early childhood learning programs throughout the East Texas area, we are working with our child care services providers to ensure a continuum of care for currently enrolled children, as events arise that may lead to a temporary change in a parent’s work, education, or training status. If you have questions, please contact our WSET Child Care Services team for assistance at easttexas.ccs.customers@gmail.com
or 1-800-676-8283.
The U.S. Department of Labor has published the "Guidance on Preparing Workplaces for COVID-19" to help reduce the impact of Coronavirus. The guide also provides information to help employers and workers regarding issues they may face, including effects on wages and hours worked under the Fair Labor Standards Act (FLSA) and job-protected leave under the Family and Medical Leave Act (FMLA). Access that guide at: https://www.dol.gov/newsroom/releases/osha/osha20200309
We have to prepare ourselves for the days ahead and we have taken precautions to maintain the safety and security of our employees and customers as best we can,” said WSET Centers Director, Mary Ann Rojas. “We are so fortunate to have the infrastructure in place to continue to serve our constituents which are located throughout a 14-county region. We will mobilize our call center to assist those needing direct personal assistance. We will have virtual workshops and our Career Edge platform to walk you through any process whether it is helping you with a resume, applying for training assistance or referring to the appropriate services. We are ramping up to have specialists assigned to assist those being laid off and we will continue to work with our employers to find better ways to connect with the job seeker. Meanwhile we will continue to assess the situation daily.”
WSET will continue to monitor the COVID-19 situation and share important updates and resources on our website at www.easttexasworkforce.org/COVID-19, and through our social media networks. For more information, contact WSET Centers Director, Mary Ann Rojas at (903) 561-8131.
ETCOG is always looking for ways to add value for our members. In response to growing interest in collaborative purchasing of employee benefits, we’ve partnered with Gallagher to assess the feasibility of a multiple-employer benefits pool for ETCOG members. So far, we’ve hosted two virtual discussions, with several cities and counties participating to learn more about this opportunity. These meetings have generated strong interest from local governments looking for cost-effective and sustainable employee benefits solutions. If your agency is interested, it’s not too late to join the conversation! ETCOG and Gallagher’s team of experts, who have extensive experience building and managing benefits pools across the U.S., are hosting additional virtual sessions to explore: What a benefits pool is The advantages of joining one Potential impacts on leadership and employees Key legislative considerations Steps and timeline for forming a consortium Eligible member governments include Cities, Counties, ISDs, and Special Districts. Don't miss this opportunity to explore cost-saving and efficiency-driven solutions! Upcoming Virtual Meetings: 📅 April 23rd, 10:00 AM – 11:00 AM 📅 May 8th, 10:30 AM – 11:30 AM 📅 June 26th, 2:00 PM – 3:00 PM To attend, click on the meeting date above you’d like to join to register.
Everyone deserves equal access to housing opportunities. During Fair Housing Month, ETCOG joins the Texas Department of Housing and Community Affairs in raising awareness about housing rights and protections under the Federal Housing Act and the Texas Fair Housing Act. These laws ensure that individuals can rent an apartment, buy a home, or obtain a mortgage free from discrimination based on: ✅ Race ✅ Religion ✅ National Origin ✅ Color ✅ Familial Status ✅ Disability ✅ Sex What to Do If You Experience Housing Discrimination If you believe you have been discriminated against, you have one year from the date of the incident to file a complaint with the Texas Workforce Commission Civil Rights Division. 📞 Call: 888-452-4778 🌐 Visit: tdhca.state.tx.us/fair-housing For concerns related to TDHCA-monitored properties, you can also submit a complaint: 📞 Call: 800-525-0657 🌐 Visit: tdhca.state.tx.us/complaint.htm By knowing your rights and taking action against housing discrimination, we can work together to ensure fair and equal housing opportunities for all Texans!
The East Texas Council of Governments (ETCOG) and GoBus will host a Hiring Event for public transit driver positions on Thursday, March 27. GoBus is ETCOG's rural, demand-response public transit system, with approximately 75 vehicles, making around 500 trips a day, five days a week, throughout 14 counties in East Texas. We are working with Compunnel Staffing to hire local and regional public transit drivers for full-time and part-time positions. The hiring event will take place from 10:00 a.m. to 3:00 p.m. at Workforce Solutions East Texas, located at 4100 Troup Highway, Tyler, TX 75703. "We’re excited to return to Tyler for this event, which continues to be a great success year after year. We truly appreciate our partnership with Workforce Solutions East Texas for hosting and supporting this job fair. It’s a perfect opportunity for job seekers to connect with our GoBus team, learn more about our services, ask questions, and even be considered for an on-site interview," said ETCOG Assistant Executive Director Brandy Brannon. "GoBus is integral to the region and its communities, providing connectivity, fostering economic activity, and ensuring safe, reliable, and friendly transportation services. GoBus staff are dedicated and caring individuals representing the core of East Texans. In seeking new team members, we hope to present a culture that prioritizes the community and those who work to aid its citizens," said ETCOG's Director of Transportation, Vince Huerta. "We welcome new individuals with support through an open door policy, competitive pay, and plenty of growth opportunities. We are excited to build upon the amazing GoBus family!” Positions are available to serve in Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rains, Rusk, Smith, Upshur, Van Zandt, and Wood counties. ETCOG is seeking applicants with a high school diploma or equivalent and a minimum of two years of professional driving and customer service experience. A CDL is preferred but not required.
ETCOG recognized five outstanding individuals and organizations for their exemplary contributions to the region during its 107th Semi-Annual Board of Directors Meeting on March 18, 2025.
ETCOG will honor regional citizens and organizations who exemplify excellence in performance and innovation and contribute to the quality of life within the communities that comprise our 14-county region. The awards listed below will be conferred at ETCOG’s 107th Semi-Annual Board of Directors Meeting on Tuesday, March 18 th , at The Wildflower Event Venue in Emory, Texas, from 11:45 am to 2:00 pm. Award criteria and recipient information are as follows: REGIONAL FIRST RESPONDER AWARD Patrick Dooley, Rusk County Fire Marshal’s Office This award recognizes first responders who have rendered extraordinary service, putting their lives on the line for our safety while performing their duties as peace officers, firemen, EMS and dispatchers, DPS officers, and troopers. REGIONAL CITIZEN OF THE YEAR AWARDS Jason Boyd, Smith County Community Emergency Response Team This award is designed to honor an East Texas citizen who has contributed to the well-being of the East Texas Region. REGIONAL CORPORATE CITIZEN OF THE YEAR Republic Services - Kilgore, Texas The Regional Corporate Citizen of the Year award honors a corporate partner in East Texas who has contributed to the well-being of the Region. REGIONAL STATESMANSHIP AWARD Commissioner Virgil Melton Jr., Van Zandt County The Regional Statesmanship Award recognizes a local, state, or federal official who has demonstrated valuable, dedicated service to regional cooperation. REGIONAL COMMITTEE SERVICE AWARD Commissioner Jeremy Cook, Rains County The Regional Committee Service Award recognizes an individual who has demonstrated a sustained, dedicated commitment to ETCOG efforts and activities. "We are excited to recognize and celebrate the remarkable contributions of individuals, elected officials, and organizations that have made a positive impact on our region,” said ETCOG Executive Director David Cleveland. "This event is a tribute to those who have shown exceptional dedication and leadership in their respective fields and made a significant difference in the lives of the people they serve. We look forward to honoring these outstanding members of our community and to showcase their outstanding achievements!" Details of award recipient contributions and photos will be provided following the meeting.
We’ve engaged our benefits broker partners at Gallagher to help us assess the feasibility of developing a multiple-employer benefits pool for ETCOG members. If this interests your agency, please join us for a virtual discussion meeting. Eligible member governments include Cities, Counties, ISDs, and Special Districts.
This month, the ETCOG Executive Committee took action to award the City of Tyler/Smith County and the City of Quitman/Wood County as the first recipients of its Veteran-Friendly Community Designation program. The pilot program launched in July as a collaborative effort between ETCOG, the Alamo Area Council of Governments (AACOG), the University of Texas at Tyler (UTT), and the University of Texas at San Antonio (UTSA). A Veteran Friendly Community is defined as a community that encourages and welcomes veterans into their community by providing ongoing assistance and addressing their needs in the areas of economics, housing, transportation, health care, education, and overall quality of life. ETCOG and AACOG collaborated on creating a proposal for both urban and rural communities to apply for official community designation from September 1 to November 30, 2024. To qualify for this recognition, communities were required to meet standards, including: Provide proof of community and organizational support. Provide a comprehensive community profile with key information for veterans and their families, such as demographics, housing, and healthcare. Maintain an up-to-date community development strategy addressing veterans’ needs. Complete an initial and annual self-assessment to identify and address resource or service gaps. “Being recognized as a Veteran-Friendly Community not only honors this city’s commitment to veterans, but also sets a standard for others to follow,” said ETCOG Executive Director David Cleveland, “Veterans have made immense sacrifices in service to our country, and we must ensure they receive the support and respect they deserve when they return home. A Veteran-Friendly Community designation signals that the City of Tyler/Smith County and the City of Quitman/Wood County prioritize the needs of veterans, offering them access to resources, services, and opportunities that enhance their quality of life. Our Executive Committee was thrilled to recognize these communities' hard work and dedication to East Texas veterans.” "ETCOG is very proud of the work and collaboration among our partners with AACOG, UT Tyler, and UT San Antonio in creating a program that showcases the proud work our communities are providing for our veterans in both inclusion and improving the quality of life in our communities,” said ETCOG Special Projects Director David Scott. “This program also provides the opportunity for our communities to assess their needs in work, housing, healthcare, education, and daily life while seeking continuous improvements in those areas for veterans to remain and contribute to local communities." With community interest, ETCOG plans to re-open the application period annually for communities across the region to apply.
ETCOG is excited to share the news of a major advancement in regional recycling efforts! The Northeast Texas Regional MRF (NETX) has officially opened a new 50,000-square-foot Materials Recovery Facility (MRF) in Kilgore, Texas. This state-of-the-art facility is designed to process residential and commercial single-stream recyclables, as well as commercial cardboard, making recycling easier and more efficient for East Texans. With advanced mechanical sorting technology, NETX’s new facility will help reduce landfill waste by efficiently processing paper, plastics, aluminum, and more. The single-stream system allows residents and businesses to place all recyclables in a single bin, simplifying participation and boosting recycling rates. “We are thrilled to open this new facility in Kilgore, which will not only help reduce environmental impact but also support the local economy,” said Todd Lucas, General Manager of NETX. The facility will support municipal waste programs, create local jobs, and divert thousands of tons of recyclable materials from landfills each year. An open house is planned for this spring, inviting the public to tour the facility and learn more about its operations. For more information on the new facility, partnership opportunities, or recycling guidelines, please visit NETXMRF.com .
ETCOG is committed to delivering impactful regional solutions, guided by the leadership of our Board, Executive Committee, and Advisory Committees. To highlight the results of our work, we have released the 2024 Solutions Reports, providing a county-by-county snapshot of the services and resources delivered during Fiscal Year 2024. These reports showcase ETCOG’s service deliverables across critical areas, including economic development, environmental impact, public safety enhancement, senior services, public transportation, and workforce development. Across the region, ETCOG is proud to report the following accomplishments: $8.7M allocated in regional grants $2.5M invested in the 9-1-1 system 89.3K job seekers and employers served 11.6K seniors received essential services $32.4M provided for childcare assistance 128,643 GoBus trips provided 457K meals served to seniors 1,654 peace officers trained Each Solutions Report breaks down these results at the county level, showcasing how ETCOG has directly supported residents and local jurisdictions. Copies of the reports will be distributed to area elected officials and ETCOG members this month, along with their annual dues statements. ETCOG’s local membership dues, contributed by cities, counties, and special districts, help fund general council operations and provide required matching funds for key federal and state programs that benefit East Texas. Digital reports are available on our website year-round. To see how ETCOG has specifically served your county, view the 2024 Solutions Reports at www.etcog.org/solutions-reports .